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Jefferson County
Beaumont CVB Holds Free TripAdvisor Workshop October 24, 2018
News Release
Thursday, October 11, 2018

Beaumont, Texas – The Beaumont Convention & Visitors Bureau (CVB) invites area businesses - hotels, museums, attractions and restaurant partners to attend a free TripAdvisor training workshop on October 24, 2018 at the Jefferson Theatre from noon – 1:30 p.m. Lunch will be provided for those who register.

The visitor experience is a top priority for the Beaumont Convention & Visitors Bureau. The CVB is taking steps towards improving the visibility and representation of all partners to encourage travelers to visit Beaumont.

The workshop will provide clear information on how front-line staff can encourage positive reviews as well as learn best practices on how to manage their property’s online reputation.  Some of the topics covered in the workshop will include:

  • An overview of TripAdvisor and their policies on fraud, threats and blackmail
  • Negative reviews
  • Manager and employee roles in the review process
  • Tips on appropriate ways of asking guest for reviews

“We are thrilled to bring TripAdvisor’s team to Beaumont to support our partners and them increase tourism revenues for their business and the City,” said Stephanie Molina, CVB Director of Marketing.

“Managing a property’s online reputation is essential as guest reviews contribute to a business’s bottom line. We know millions of travelers share reviews of their hotel stays and millions of others read those reviews when planning trips, business and pleasure.”

TripAdvisor is the world's largest travel site, with the sole purpose of helping travelers to plan their perfect trip. TripAdvisor provides a portal where travelers can share their experiences and access a wide variety of travel information, as well as booking tools.

TripAdvisor branded sites make up the largest travel community in the world, reaching more than 260 million unique monthly visitors in 2013, with more than 150 million reviews covering over 3.7 million accommodations, restaurants, and attractions.

Hosted by the Beaumont Convention and Visitors Bureau, the TripAdvisor lunch workshop is free for local hospitality partners and businesses. Registration is available online:  In addition to workshop, the CVB will sponsor lunch for registered attendees.

About the Beaumont Convention & Visitors Bureau (CVB):

As the official destination marketing organization, the convention and visitors bureau mission is to promote Beaumont, Texas as a premier visitor and convention destination for the purpose of positively affecting the city’s economy. Learn more about its mission and funding at

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