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Bay Area Houston Economic Partnership
Transportation
METRO Annouces Holiday Schedule
Press Release
Thursday, December 20, 2018


In observance of Christmas and New Year’s Day, METRO will operate on the following schedule:

MONDAY, DEC. 24 (CHRISTMAS EVE)

TUESDAY, DEC. 25 (CHRISTMAS DAY)

  • Local bus routes will operate on a Sunday schedule.
  • METRORail service will operate on a Sunday schedule.
  • Park & Ride routes WILL NOT operate on this day.
  • All HOV/HOT lanes will be CLOSED on this day.

MONDAY, DEC. 31 (NEW YEAR’S EVE)

TUESDAY, JAN. 1 (NEW YEAR'S DAY)

  • Local bus service will operate on a Sunday schedule.
  • METRORail service will operate on a Sunday schedule.
  • Park & Ride routes WILL NOT operate on this day.
  • All HOV/HOT lanes will be CLOSED on this day.

METROLift Holiday Hours

Christmas 2018

METROLift Reservations and Customer Service offices will be closed Tuesday, Dec. 25, 2018. All subscription trips will be canceled.

To schedule trips for Tuesday, Dec. 25, and Wednesday, Dec. 26, you must call the reservation line at 713-225-6716 on Monday, Dec. 24, between the hours of 8 a.m. to 6 p.m.

New Year’s 2019

METROLift’s reservations and customer service offices will be closed Tuesday, Jan. 1, 2019. All subscription trips will be canceled.

To schedule trips for Tuesday, Jan. 1, and Wednesday, Jan. 2, you must call the reservation line at 713-225-6716 on Monday, Dec. 31, between the hours of 8 a.m. to 6 p.m.

You may also schedule a trip from 5 a.m. to 5 p.m. the day before you need to travel by using MACS at 713-739-4690 or MACS-WEB or MACS-WEB screen reader version.

All METRO buses and trains offer 100 percent accessible service. Call METRO Customer Service at 713-635-4000 or 713-635-6993 (TDD). Route and schedule information is available on the Web 24/7 at RideMETRO.org. 

RideStore and Lost & Found Hours

  • Monday, Dec. 24 (Christmas Eve) (8 a.m. - 5 p.m.)
  • Tuesday, Dec. 25 (Christmas Day) CLOSED
  • Monday, Dec. 31 (New Year’s Eve) (8 a.m. - 5 p.m.)
  • Tuesday, Jan. 1, 2019 (New Year’s Day) CLOSED


Customer Service Call Center Hours

Call 713-635-4000 for on-demand information, that is available around the clock, with METRO’s automated phone system. For those wishing to speak to a Customer Service Representative, please note our holiday hours:

  • Monday, Dec. 24 (Christmas Eve) (6 a.m. - 6 p.m.)
  • Tuesday, Dec. 25 (Christmas Day) CLOSED
  • Wednesday, Dec. 26 (6 a.m. - 8 p.m.)
  • Sunday, Dec. 31 (New Year’s Eve) (6 a.m. - 6 p.m.)
  • Tuesday, Jan. 1, 2019 (New Year’s Day) CLOSED
Wednesday, Jan. 2 (6 a.m. - 8 p.m.)




Dannenbaum Engineering BayTran
Remembering Jim Guidry


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